Refund policy
Last updated 2026-10-06
The Kan Media, Sumatrastraat 47, Netherlands, stands behind The AI Carousel Assistant (Live Install Workshop).
The short version
Leave with your assistant set up and your first post scheduled, or get every cent back.
How to ask
Email adam@thekanmedia.com from the address you bought with and say you want a refund. There is no form to fill in.
How long it takes
We start the refund within two working days. Your bank usually shows it within five to ten days after that.
Chargebacks
Please write to us first. A refund is faster than a chargeback and we would rather sort it out with you.
Our promise
Leave with your assistant set up and your first post scheduled, or get every cent back.
Questions about any of this? Email adam@thekanmedia.com and a person will answer.
The Kan Media, Sumatrastraat 47, Netherlands